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Speak to us

If you would like to speak to one of our team, or you have any questions or would like more information please get in touch.

If you would like to register with us as a carer please click the link here

If you live on the borders of Wiltshire, you can find other local carer organisations that might be useful to you on the Carers Trust website

More carer services near you – Carers Trust

For carers


0800 181 4118

Social care emergency duty

(Out of hours)

0300 456 0100

General enquiries

01380 871690

For a listening ear or just someone to talk to

the Samaritans are open 24/7

116 123

Phone line opening hours

Monday - Thursday: 9:00am - 4:30pm
Friday: 9:00am - 4:00pm
Bank Holidays: CLOSED
Please note our phone line will be unavailable Wednesday 15 November CLOSED

There is an answerphone available at all other times and we will return your call as soon as we are able to.

If you have any questions, or would like some more information, email us at or get in touch using the contact form below.
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By Post

Carer Support Wiltshire

Independent Living Centre,
St George’s Road
Semington, nr. Trowbridge
BA14 6JQ

Registered address

Independent Living Centre,
St George’s Road
Semington, nr. Trowbridge
BA14 6JQ

VAT Number 295 4693 50

Feedback & complaints

Carer Support Wiltshire aims to provide the best possible service to carers in Wiltshire. We view all feedback including complaints as an opportunity to learn and improve for the future. If you’d like to give us some feedback or make a complaint about the service you’ve received please:

You can also contact us for a copy of our complaints leaflet or you can download it here.

Our team is here to help you to find the right support for you. We do ask that you please treat our team with respect.  We will not tolerate any aggressive or abusive language or conduct towards any members of our team. Repeated incidents of unacceptable behaviour towards our staff may mean that we are unable to continue to support that individual.