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ABOUT US

What we do

We help carers in Wiltshire to access support, services, education and training, and breaks from their caring role. We ensure they have a voice in policy making and planning for services, and we work with health and social care professionals and employers to develop best practice.

There are estimated to be over 47,000 unpaid carers in Wiltshire. 2,700 of them are young adult carers aged between the age of 16 and 25 and approximately 700 are young carers who look after, or help to look after siblings or parents.  With many who look after a loved one not recognising themselves as carers these numbers are expected to be much higher.

Our services cover the whole of Wiltshire (excluding Swindon) and from the 1st April will be available to all carers including young carers.  We can also provide support to people caring for someone in Wiltshire who does not live in the county themselves or those registered at a GP surgery funded by the NHS Wiltshire Clinical Commissioning Group (CCG).

We are proud to be a network partner of the Carers Trust – the leading national charity for carers in the UK.

Read our latest Social Impact Report and Annual Report to see how we are making a difference.

 

 

ABOUT US

Our Mission, Vision & Values

Our vision

To create a caring community where Wiltshire recognises, values and supports carers.

Our mission

We aim to ensure all unpaid carers in Wiltshire are supported, have a voice in policy making and their contribution to the community is valued.

Our values

1. Carer centred: Ensuring that carers are at the heart of our decision-making.

2. Collaboration: Working with others to develop and deliver best practice.

3 .Enablement and empowerment: We support the growth of individuals in their community and at work.

4. Innovation: We will take a leading role in the development and improvement of services for carers.

5. Access for all: We seek to ensure that all can access the services they need, when they need them.

6. Integrity and honesty: We work towards the highest standards and ensure accountability and transparency at all times.

7. Compassion and empathy: Understanding and demonstrating kindness and consideration through all our work.

Supporter Charter

We couldn’t do all that we do without your support, and we endeavour to be honest, accountable and respectful in all that we do. Read our Supporter Charter here.

Feedback and Complaints

Carer Support Wiltshire aims to provide the best possible service to carers in Wiltshire. We view all feedback including complaints as an opportunity to learn and improve for the future.  Feedback and complaints may be sent by email at admin@carersinwiltshire.co.uk or by phone or in person to any of our staff at our offices. You can find a copy of our complaints leaflet here.

Accessing the information you need

If you require any of the information on our website in an alternative language or large print please contact us.

 

ABOUT US

Meet the Team

Management Team

Catharine Hurford, Chief Executive

Catharine Hurford, Chief Executive

Alan Docherty, Reaching Communities Team Leader

Alan Docherty, Reaching Communities Team Leader

Jon Berridge, Partnerships and Develeopment Manager

Jon Berridge, Partnerships and Development Manager

Vanessa Rose, Finance Manager

Vanessa Rose, Finance Manager

Susan Bell - Support Services Team Leader

Susan Bell – Support Services Team Leader

Jacqui Radford, Community Connector Team Lead

Jacqui Radford, Community Connector Team Lead

Darren Thorpe, Office Manager

Support Services and Community Connectors

Ashley Harris, Community Connector

Ashley Harris, Community Connector

Sharon Twiggs, Community Connector

Sharon Twiggs, Community Connector

ndia Sutton, Community Connector

India Sutton, Community Connector

Diana James, Community Connector

Diana James, Community Connector

Andrea James, Young Adult Carer Support Worker

Andrea James, Young Adult Carer Support Worker

Marian Rodgers, Carers Assessments Support Worker

Marian Rodgers, Carers Assessments Support Worker

Laura Wells, Community Connector

Laura Wells, Community Connector

Ildi Green, Carers Assessments Support Worker

Ildi Green, Carers Assessments Support Worker

Debbie Rist, Carers Assessments Co-ordinator

Debbie Rist, Carers Assessments Co-ordinator

Andrew Savin, Carers Assessments Support Worker

Andrew Savin, Carers Assessments Support Worker

Julian Pugsley, Community Connector

Julian Pugsley, Community Connector

Jemma Pearson, Community Connector

Jemma Pearson, Community Connector

Anne Baldie, Community Connector

Alison Millar, Community Connector

Alison Millar, Community Connector

Sarah Beale, Transition Assessment Worker

Sarah Beale, Transition Assessment Worker

Reaching Communities Team

Jackie Maton, Health and Communities Engagement Worker

Jackie Maton, Health and Communities Engagement Worker

Steve Rose, Groups and Training Coordinator and Carer Involvement

Steve Rose, Digital Carer Engagement Manager

Rosie Sherborne, PA to Helen Gough

Rosie Sherborne, PA to Helen Gough

Helen Gough, Health and Communities Engagement Worker

Helen Gough, Health and Communities Engagement Worker

Vince Danaher, Volunteer Manager

Vince Danaher, Volunteer Manager

Kerry McNally, Carer Awareness Trainer

Kerry McNally, Carer Awareness Trainer

Cathy Shahrokni, Volunteer Service Co-ordinator

Cathy Shahrokni, Volunteer Service Co-Ordinator

Lindsey Millen, Volunteer Recruitment Co-ordinator

Lindsey Millen, Volunteer Recruitment Co-Ordinator

Sam Hampton, Emergency Card Admin

Sam Hampton, Emergency Card Admin

Partnerships and Development Team

Lizzie Rapley, Partnerships and Development Officer

Lizzie Rapley, Partnerships and Development Officer

Georgia May Stone, YAC Communications Officer

Georgia May Stone, YAC Communications Officer

Jules Stanbridge, Communications Manager

Jules Stanbridge, Communications Manager

 

 

ABOUT US

Our Trustees

Laraine Marriott, Chair of Trustees

Laraine Marriott, Chair of Trustees

 

Malcolm Seymour

 

Derek Hayes, Chair of Quality, Compliance and Volunteering Subcommittee

Derek Hayes, Chair of Quality, Compliance and Volunteering Subcommittee

James Minett

James Minett

Chris Meier, Chair of Fundraising and Publicity Subcommittee

Chris Meier, Chair of Fundraising and Publicity Subcommittee

Janet Surr

Janet Surr

Jane Mason, Vice Chair

Jane Mason, Vice Chair

Ruth Martindale, Treasurer, Chair of Finance Subcommittee and Company Secretary

Ruth Martindale, Treasurer, Chair of Finance Subcommittee and Company Secretary

Gerard Montgomery

Gerard Montgomery

Elizabeth Brown

Elizabeth Brown

Dr Toby Williams

Dr Toby Williams

 

ABOUT US

Job Opportunities with CSW

Would you like to work for an organisation that makes a difference within your local community, an organisation that supports unpaid carers and impacts positively on their lives? Carer Support Wiltshire provides support directly to carers, we do this by raising the profile of carers and their needs with health and social care professionals, employers, and the public.

Bank Administration Assistant

Working pattern negotiable

£8. 72 per hour

We are seeking an Administrative Assistant to work for us on a casual basis. As a member of this friendly team the successful candidate will play a vital role in being the first point of contact for unpaid carers in Wiltshire who turn to us for advice and support.  Whether taking calls, updating our client database or coordinating events, each day will be varied and worthwhile.

Interested?

Please download a copy of the job description here or contact our Office Manager, Darren Thorpe on 01380 819632 for an informal chat. To apply please send your CV to darrent@carersupportwiltshire.co.uk.  Closing date for applicants will be 4 pm Friday 20 July 2018.

Job Description and person specification

CSW Behavioural and Competency Framework

Community Connector

18.5 hours

NJC scale Grade five, scale point 24 – 27 (£22,401 – 24,657) pro rata

Your role will be to ensure unpaid carers of all ages within the community are provided with the right information, advice and support at the right time. You will work in a designated local area using an asset-based model, to deliver the service in partnership with statutory, voluntary and community based organisations and volunteers, including the public.

Interested? 

Please download a copy of the job description or contact our Community Connector Team Lead, Jacqui Radford on 01380 819599 for an informal chat. To apply please complete an application form and send to jacquir@carersupportwiltshire.co.uk.  Closing date for applicants will be 9am 30th July 2018.  Interviews will be 9th or 10th August.

Community Connector Job Description and Person Specification

Application Form

CSW Behavioural and Competency Framework

Military Carer Support Lead 

Full time 37 hours

NJC scale Grade five, scale point 24 – 27 (£22,401 – £24 657)

We are looking for someone for an exciting new project. To work with the military community, civilian agencies and training provides to ensure that carers in armed forces families are supported to achieve the same outcomes as carers in civilian communities and to coordinate delivery of services to military families.

Interested?

Please download a copy of the job description or contact our Community Connector Team Lead, Jacqui Radford on 01380 819599 for an informal chat. To apply please complete an application form and send to jacquir@carersupportwiltshire.co.uk. Closing date for applicants will be 9am 30th July 2018. Interviews will be 9th or 10th August.

Military Carer Support Lead Job Description and Person Specification

Application Form

CSW Behavioural and Competency Framework

Transitions Assessment Worker

Full time

NJC scale Grade five, scale point 24 – 27 (£22,401 – 24,657)

Your role will be to work in a small team to deliver assessments and support to young carers transitioning into adulthood as well as parent carer transition assessments for parents caring for young people turning 18.

Interested? 

Please download a copy of the job description or contact our Support Services Team Lead, Susan Bell on 01380 819629 for an informal chat. To apply please complete an application form and send to susanb@carersupportwiltshire.co.uk.  Closing date for applicants will be 9am 30th July 2018.  Interviews will be 9th or 10th August.

Transitions Assessment Worker Job Description and Person Specification

Application form

CSW Behavioural and Competency Framework

Carer Support Wiltshire

Carer Support Wiltshire is an equal opportunities employer and values diversity. We are also a Mindful employer, and we operate carer-friendly policies.

We are committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

Why not volunteer?

We are always on the lookout for volunteers to join the team. Find out more here.