Job Opportunities

Join our team at Carer Support Wiltshire

Would you like to work for an organisation that makes a difference within your local community, an organisation that supports unpaid carers and impacts positively on their lives? Carer Support Wiltshire provides support directly to unpaid carers of all ages, as well as raising the profile of carers and their needs with health and social care professionals, employers, and the public.

Current roles available

Head of Operations

Are you a strategic thinker who can lead and develop operational service delivery? Carer Support Wiltshire are looking for a Head of Operations to bring their energy and enthusiasm to a Senior Leadership team.

Location: Semington office. Currently home-based temporarily due to COVID-19 restrictions. Under normal circumstances, some travel is required throughout Wiltshire and Dorset

Hours: Full time, 37 hours per week, core hours 10-2 and 2-4 typically Monday – Thursday 7.5 hours, Friday 7 hours with occasional evening and weekend working

Salary: £45k

Contract: Permanent

Closing Date: Midnight, 23 April 2021

The Role

Join a charity that provides support directly to unpaid carers of all ages, as well as raising their profile and needs with health and social care professionals, employers, and the public.

As Head of Operations and a member of the Senior Leadership Team (SLT), you will ensure the successful strategic development, and the effective and safe operational delivery, of all the organisation’s services in Dorset and Wiltshire.

You will:

– Manage contracts and other funded services with budgets worth over £1m
– Administer the Trustee Board’s Quality, Compliance and Volunteering Committee
– Deputise for the CEO as required.

Key duties and responsibilities include:

– Ensuring that all services and activities are consistently of high quality and have a transformational impact
– To manage the Operations Department
– To oversee the effective and timely implementation of new contracts and other funded and services within the Operations Department
– To provide reports for the Board, commissioners and funders on service and Operations Department performance
– To lead on strategic development and operational implementation
– To have oversight of the Board’s Risk register
– To provide leadership on organisational quality and evaluation methods and reporting
– To have strategic oversight of the health and safety of all staff and volunteers working in the Operations Department
– To ensure any complaints are handled in line with our policies and appropriate action taken.

About You

As Head of Operations, you will be a visible leader who has a results and solutions focussed mentality and ethos. With a commitment to quality customer/client experience, you will be resilient and responsive to change.

You will have experience of:

– Leading and managing health and social care services, within the health, local government or third sector, including setting up new services from scratch
– Owning and driving change in a complex and well-established team
– Successful management of local authority/NHS service delivery contracts/SLAs
– Track record of successful service innovations

You will have:

– Strong working knowledge of services delivered by charities in the community, local government and the NHS, both face to face and online, such as information and advice, community connectors, counselling,
– Knowledge of the strengths-based approach and experience of co-production in service delivery
– Understanding of carers’ issues and their rights
– Good understanding of the Care Act 2014 and linked legislation
– Safeguarding legislation and practice

In return…

You can work for an organisation that really makes a difference within your local community, an organisation that supports unpaid carers and impacts positively on their lives? If you want to work somewhere that can offer you a meaningful career, training and development opportunities and a great benefits package, apply today!

Carer Training Officer

Location: Semington office and home working. Currently home-based temporarily due to COVID-19 restrictions. Under normal circumstances, some travel is required throughout Wiltshire and Dorset.

Hours: 7.5 hours per week plus occasional weekend/evening

Salary: £22,183 to £24,491

Contract: Permanent

Closing Date: Midnight, 3 May 2021

The Role

  • To manage carer training requests working with training providers across the county to ensure high quality online and in person training is available

 Key duties and responsibilities:

 To facilitate, co-ordinate and develop a comprehensive range of learning and training opportunities for carers by:

Developing and co-ordinating a rolling programme of training for carers by proactively leading the work of the carer training partnership of key voluntary, public and private sector organisations

Building and maintaining relationships with training providers to meet identified carer needs

Enlisting and co-ordinating trainers who will deliver the programme

Actively promote the service to carers through a range of publicity materials including leaflets, posters and website information.

Find the full job description here. 

To apply for any of our current vacancies, please complete our application form electronically, or if this is not possible, please write clearly using black ink only.

Due to current COVID-19 restrictions, please return your application via email.

Investors in Carer’s Development Worker

Location: Semington office and home working. Currently home-based temporarily due to COVID-19 restrictions. Under normal circumstances, some travel is required throughout Wiltshire and Dorset.

Hours: 15 hours a week plus occasional evening and weekend working

Salary: £23,541 to £25,991

Contract: 15 hours per week for four months

Closing Date: Midnight, 3 May 2021

The Role

Key Duties and Responsibilities
1. Analyse existing offer to Wiltshire GP Practices and translate into new model which can be purchased by other Carer’s organisations
2. Ensure model meets requirements of NHS England Quality Marks for Primary Care
3. Consult with stakeholders; Carers, GP Practices, Carers Organisations, CCGs, Local Authorities
4. Develop implementation plan
5. Devise marketing plan
6. Implement communications plan
7. Create specification for web platform
8. Obtain quotes for web platform

Find full job description here. 

To apply for any of our current vacancies, please complete our application form electronically, or if this is not possible, please write clearly using black ink only.

Due to current COVID-19 restrictions, please return your application via email.

Trustee vacancies

We are currently recruiting for two trustees with finance expertise. To apply for any of these trustee roles email our Chief Executive, Judy Walker with the following:

  • Your current CV, setting out relevant experience (addressing the expertise area where relevant)
  • A covering letter answering the following questions:
    • What motivated you to apply to become a trustee?
    • What other experience or skills do you feel you could offer?
    • Are there any areas of the organisation’s work you have a particular interest in and/or would like to become more involved in?

Please note these roles are volunteer roles. The closing date for applications for this role is 30 April 2021.

Treasurer role profile

Finance trustee role profile

Find out more about Carer Support Wiltshire and the role of our trustees. 

Carer Support Wiltshire

Carer Support Wiltshire is an equal opportunities employer and values diversity. We are also a Mindful employer, and we operate carer-friendly policies.

We are committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

You can find our privacy notice for job applicants here

Get ahead – volunteer

Have you thought about volunteering?

Volunteering is a great way of learning about the organisation, gain new skills and have something to add to your CV.  Find out about our current volunteer vacancies here