Carer Support Wiltshire Logo

We care because they do

There are estimated to be over 47,000 people looking after loved ones in Wiltshire. 2,700 are anticipated to be young adult carers between the ages of 18-25 and approximately 700 are young carers from the age of 5. With many not recognising themselves as carers these numbers are expected to be much higher.

We help carers to access services, information, education and training, respite, and breaks from their caring role. We ensure they have a voice that is heard and work with health and social care professionals and employers to raise carer awareness and develop best practice.

Our Support and Referral teams work with carers to ensure they receive the support they need to continue caring.

Our Reaching Communities team work with healthcare professionals, GPs, hospitals and schools to educate, inform and advise.

Our Community Connector team work out in the community helping to identify carers and signpost them to services in their communities.

Our Working for Carers initiative works with employers to help them support carers in the workplace.

We work towards a future where:

Carers have better health and well-being.

Carers can make choices about their caring role and access the right support and services for the person they care for.

Carers needs, their voices and the contribution they make to society are recognised and valued.

Our vision

  • A society which understands and support unpaid carers.

Our mission

  • Improving life for all unpaid carers by listening and meeting needs, providing information to give choices, giving a voice and influence and raising awareness

Our values

  • Our values are that we are carer-focused, creative, have integrity, we collaborate and we empower.

Supporter Charter

We couldn’t do all that we do without your support, and we endeavour to be honest, accountable and respectful in all that we do. Read our Supporter Charter here.

We rely on funding from Wiltshire Council and NHS Bath, Swindon & Wiltshire Clinical Commissioning Group, companies, trusts, charities, and many others including those who fundraise or make donations to make a difference to the lives of carers. We are proud to be a network partner of the Carers Trust – the leading national charity for carers in the UK.

Read the NHS England Commitment to Carers

Feedback and Complaints

Carer Support Wiltshire aims to provide the best possible service to carers in Wiltshire. We view all feedback including complaints as an opportunity to learn and improve for the future.  Feedback and complaints may be sent by email at admin@carersupportwiltshire.co.uk or by phone or in person to any of our staff at our offices. You can find a copy of our complaints leaflet here.

Who we support

There is no ‘set’ template for what a carer is, or who they look after. Caring roles may look very different from person to person, they may be caring for just one person, or many people. No two caring roles are the same, but we can support you no matter what your circumstances.

Some examples of caring roles:

  • A husband looking after his wife who is battling cancer.
  • A daughter caring for a mother with a dementia diagnosis.
  • A son juggling his studies with caring for his mother who suffers from mental ill health.
  • A daughter who helps her parents look after her brother who has autism.
  • A mother looking after a child with a disability.

Illness, disability, old age; there are many reasons why 3 in 5 of us will look after a loved one and become carers at some point in our lives.

A carer is anyone who cares, unpaid, for a family member or friend who could not always manage without their support. They might look after someone with a physical disability, long term health condition, mental health issue or a problem with substance misuse.

Carer Support Wiltshire supports all carers in Wiltshire, from age 5 – 100.

If you look after someone, register with us today by using our online form for information and support that could make things a little easier. You can also register by calling us on 0800 181 4118.