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Priority Online Shopping slots – Information for carers

Many residents who are on the shielding list will have registered for support on the government website during lockdown. This would have included being put on the priority list for online shopping. Although lockdown measures have now eased and government support stopped from August, residents did not lose their priority online slots so can still be arranged with supermarkets if required.

For any Wiltshire residents who do not already have an online shopping slot:

The Wellbeing hub have been given access to secure a priority online shopping slot at either Tesco or Iceland. This may be useful for any new additions to the Clinically Extremely Vulnerable list, residents choosing to self-isolate or residents told to self-isolate.

You can call the Wellbeing Hub on:

Tel: 0300 003 4576


They will be able to set up a slot (either on a short term or an ongoing basis) and take you through the process.  

More Supermarket Information

Morrisons Doorstep Delivery Service – Morrisons offer a doorstep delivery service for basic groceries, which can be accessed by phone.

When residents call, the order is matched to their local store who picks the order and delivers it direct to them the following day.

Call: 0345 611 6111 and press option 5 to place the order.

It’s for vulnerable and elderly customers only.

The order will take 24 hours to process and payment will be taken through a contactless card by the delivery driver. There are 45 essential items to choose from.

Gift/volunteer cards – Most Supermarkets have a gift or volunteer card that can be used to pay for shopping if you are doing it on someone else’s behalf. There are different schemes depending on the supermarket so best advice is to check out the supermarket websites for what is on offer.

Visit Wiltshire Council’s website. 

At the bottom of the page is an A-Z on Council Services. Select Community Information to find useful information about each Supermarket; e.g. opening times, whether they do gift cards, online shopping info etc.