Coronavirus and caring

Updated 25 March 2020 – news on directory of Wiltshire Covid-19 community groups

Carer Support Wiltshire are closely monitoring the developing situation regarding coronavirus (COVID-19) and are following Government advice. This page will be updated regularly. We are acutely aware that this is a very worrying time for you and the people that you care for.

Our support for you

Following the statement by the Government and the increased risk of infection from Covid-19 we are taking the following action:

  • Our face to face and community support will be suspended with immediate effect. This includes cafes, groups, pampering sessions, group activities, work in GP surgeries and home visits.
  • Carer assessments will now be carried out by phone wherever possible.
  • We are still offering a telephone service (Monday to Thursday 0930 – 1630 and Friday 0930 – 1600).
  • Please call us on 0800 181 4118 or email us if you need support or advice.

Support in your local community

Wiltshire’s many voluntary and community organisations are working hard to support all the people they work with as best they can. In order to do that, we are all joining forces to work in partnership so that we can all cover the geographical spread to reach and support as many people as need us across Wiltshire.

The organisations we are working closely with are:

Age UK 01380 727767

Alzheimer’s Support 01225 776481

Wiltshire Citizens Advice 03444 111 444

Wiltshire Centre for Independent Living 0300 123 3442

Wiltshire Parent Carer Council 01225 764 647

Local communities are also now coming together to form support networks so  please keep an eye out on social media and local press for details of how to contact them for help. Such groups are being asked to register with Covid-19 Mutual Aid so more details may also be available on their website.

Wiltshire Council has now produced a list of all the community groups who have come forward to help during the COVID-19 outbreak. They will be keeping this as up to date as they can so if you don’t find help in your do check back.

Where to go for more information

The situation is changing rapidly and you can follow the most up-to-date Covid-19 information at the website.

If you are visiting your loved one, we recommend following NHS hygiene guidelines to help prevent the spread of the virus. This NHS video shows how to properly wash hands.

The government has issued advice for any households that think they might be infected with Covid-19.

Carers UK has also produced some helpful guidance specifically for carers.

We also have a frequently asked questions page which we’re updating regularly.