Carer Support Wiltshire are pleased to have recently achieved the Trusted Charity Mark award, recognising the excellent work it does as a third sector organisation in England.

Trusted Charity is part of the National Council for Voluntary Organisations (NCVO) and is the only UK quality standard designed to help third sector organisations operate more effectively and efficiently.

Alan Docherty is Carer Support Wiltshire’s Reaching Communities Team Lead and oversaw the Trusted Charity work. He said:

“The experience of working through the Trusted Charity process has enriched Carer Support Wiltshire. The two site assessors gave a forensic examination of our work and found that we met all 176 areas of the award. Not only this, but they gave us feedback that will help us to focus on improving the quality of our services for carers for the years to come.

“It is a wonderful achievement that recognises the hard work that trustees, staff and volunteers have put into growing and developing the organisation over the last three years.”

Carer Support Wiltshire is a local charity that is jointly funded by Wiltshire Council and CCG.

Cllr Simon Jacobs, Cabinet Member for Adult Social Care at Wiltshire Council said:

“Congratulations to Carer Support Wiltshire for this national recognition. Throughout the Covid 19 pandemic, they have continued to raise awareness of unpaid carers and provide them with information, advice and support through what has been a very challenging time for many of those who care for family and friends. This is truly well deserved for all the trustees, staff and volunteers.”

Carer Support Wiltshire was assessed against the 11 standards of effective practice in Trusted Charity, including in governance, leadership and management, managing staff and volunteers and managing money, and proved to meet all standards.

The charity is there for the estimated 47,500 people in Wiltshire who care for someone else. Someone may be looking after a friend, child, parent or partner who has a disability, condition or illness which means they can’t manage without support. Carer Support Wiltshire offers a helpline, regular events such as carer cafes where carers can seek advice and meet others in similar positions to themselves, pamper sessions and other services and support.

Nick Snow, Trusted Charity Programme Manager, NCVO said “We are delighted for the trustees, staff and volunteers of Carer Support Wiltshire that they have achieved the Trusted Charity Mark. We know that organisations using the Trusted Charity standard benefit by having better governance, better systems and procedures and better quality of services for their users and it is great that the community of Trusted Charity users in England is growing”.